Terms

Effective Date: 13-01-2026

These Terms & Conditions (“Terms”) govern your access to and use of the website and services operated by Karupatti Thatha (“we”, “our”, “us”). By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or
  • You are accessing the website under the supervision of a legal guardian.
2. Product Information
  • Karupatti Thatha sells traditional palm jaggery (karupatti).
  • Product descriptions, images, weights, and pricing are provided for general information and may vary slightly due to natural production processes.
  • We reserve the right to modify product specifications or pricing without prior notice.
3. Order Acceptance & Cancellation
  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
  • Orders can be cancelled only before shipment. Once shipped, cancellation is not permitted.
4. Pricing & Payments
  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as applicable.
  • Payments are processed through secure third-party payment gateways.
  • We do not store card, UPI, or net banking details.
5. Shipping & Delivery
  • Shipping timelines and conditions are governed by our Shipping Policy.
  • Delays caused by courier partners, natural events, or incorrect address details are beyond our control.
6. Returns & Refunds
  • Due to the nature of food products, returns are not accepted except under specific conditions as outlined in our Refund Policy.
  • Refunds or replacements are subject to verification.
7. User Responsibilities

You agree:

  • To provide accurate and complete information during checkout
  • Not to misuse the website or engage in unlawful activities
  • Not to attempt unauthorized access, hacking, or data scraping
8. Intellectual Property
  • All website content including text, images, logos, designs, and branding are the intellectual property of Karupatti Thatha.
  • Unauthorized copying, reproduction, or commercial use is strictly prohibited.
9. Limitation of Liability

Karupatti Thatha shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Allergic reactions or health issues unless proven to be due to product defects
  • Delays or failures beyond reasonable control

Maximum liability, if any, shall not exceed the value of the order placed.

10. Health Disclaimer
  • Our palm jaggery is a natural food product.
  • Nutritional benefits may vary from person to person.
  • Customers with medical conditions (e.g., diabetes) should consult a healthcare professional before consumption.
11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

12. Termination

We reserve the right to terminate or suspend access to the website without prior notice if these Terms are violated.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts located in India.

14. Modifications

Karupatti Thatha reserves the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

15. Contact Information

For questions regarding these Terms & Conditions, contact:

Brand Name: Karupatti Thatha
Product: Traditional Palm Jaggery
Country: India
Email / Phone: +91 7502846116